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Contact Neptune Society Customer Service

How to Reach a Person at Neptune Society

Verified Contact Information

Toll-Free Number:

  • 1-800-637-8863
Call Now
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Customer Service:

  • 1-504-327-5989
    Kenner, LA
  • 1-781-277-6701
    Location In Boston, MA
  • 1-615-645-3771
    Location In Brentwood, TN
  • 1-904-701-7522
    Location In Jacksonville, FL
  • 1-817-330-6557
    Location In North Richland Hills, TX
  • 1-972-432-7721
    Location In Plano, TX
  • 1-801-980-9709
    Location In Salt Lake City, UT
  • 1-210-880-1800
    Location In San Antonio, TX
  • 1-505-322-6232
    Location In Albuquerque, NM
  • 1-512-829-3752
    Location In Austin, TX
  • 1-704-755-5819
    Location In Charlotte, NC
  • 1-303-427-5140
    Location In Denver, CO
  • 1-708-226-6928
    Location In Downers Grove, IL
  • 1-763-400-8666
    Location In Golden Valley, MN
  • 1-616-656-0083
    Location In Grand Rapids, MI
  • 1-503-405-8354
    Location In Happy Valley, OR
  • 1-713-766-6104
    Location In Houston, TX
  • 1-317-469-9580
    Location In Indianapolis, IN
  • 1-816-844-6221
    Location In Kansas City, MO
  • 1-702-452-7274
    Location In Las Vegas, NV
  • 1-407-326-2007
    Location In Longwood, FL
  • 1-425-276-7707
    Location In Lynnwood, WA
  • 1-404-586-4301
    Location In Norcross, GA
  • 1-727-619-1411
    Location In Palm Harbor, FL
  • 1-201-949-3890
    Location In Paramus, NJ
  • 1-954-371-2185
    Location In Plantation, FL
  • 1-775-525-3533
    Location In Reno, NV
  • 1-847-278-9295
    Location In Rolling Meadows, IL
  • 1-310-872-1622
    Location In San Pedro, CA
  • 1-805-639-8194
    Location In Santa Barbara, CA
  • 1-248-731-4575
    Location In Southfield, MI
  • 1-509-822-2656
    Location In Spokane, WA
  • 1-352-269-0116
    Location In Summerfield, FL
  • 1-253-444-4812
    Location In Tacoma, WA
  • 1-520-369-4070
    Location In Tucson, AZ
  • 1-626-587-2454
    Location In West Covina, CA

Legal:

  • 1-713-522-5141
    Copyright Infringement Inquiries
  • 1-866-264-4718
  • 1-888-549-4636

Customer Service:

cs@scidirect-us.com

Legal:

copyright@sci-us.com
Copyright Infringement Inquiries
privacy@sci-us.com
Privacy Inquiries
accessibility@neptunesociety.com

Neptune Society Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Neptune Society Phone Number
1 (800) 637-8863
Average Calls duration
5 minutes
Most Popular Neptune Society Email Address
cs@scidirect-us.com
Issue Resolution Rate
Low (33% reported full resolution)
Contact Method Distribution
73% phone, 27% email
Common Reasons for Contact
Request for information, product/ service, payments and charges
View full overview

How to Contact Neptune Society?

Most Popular Number:

(800) 637-8863
Total calls: 34 Issues resolved: 4 Last call: Jun 19, 2026

Neptune Society phone number is (800) 637-8863. This is a general support phone line for consumer assistance. If you need to contact a certain corporate location, please go to the “Locations” page of the Neptune Society website. The general support line is very busy on Monday and Wednesday while Friday has the shortest wait times.

Neptune Society email for customer service is cs@scidirect-us.com. Customers can also submit their inquiries via an online form. If you experience issues navigating the Neptune Society website, send a report to the tech team at accessibility@neptunesociety.com.
If you have privacy inquiries and seek to contact the legal team, drop a line at privacy@sci-us.com.

The company is headquartered in Florida. Neptune Society corporate address is Neptune Society, 100 NW 70th Ave., Ste. 140, Plantation, Florida 33317, United States. The company also has locations in North Carolina, Virginia, Texas, Illinois, and other states.

Neptune Society operates 24/7. However, the hours may vary depending on the locations, so it’s better to contact the location you need directly and get more details about its schedule. Also, the usual operation hours may be affected by major holidays such as Thanksgiving, Independence Day, and Christmas.

To connect with the company via Neptune Society website follow the “Contact Us” link at the bottom of the page. Then, choose the reason for your inquiry: “Plan Ahead”, “A Detah is Near”, or “Report a Passing” and fill out an online form. If you would like to share your experience with the company, scroll down a little bit and press the “Submit a Review” button.

PissedConsumer Club

Contact Information

Neptune Society Website:

Neptune Society Help Center:

Corporate Office Address:

Sci Shared Resources, LLC
100 NW 70th Ave., Ste. 140
Plantation, Florida 33317
United States

Other Info (opening hours):

Mailing Address:

Attention: Privacy Policy

1929 Allen Parkway

Houston, TX 77019

More contact details

Summary of Neptune Society Customer Service Calls

37 TOTAL
CALLS
04:55 AVG CALL
DURATION
33% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Neptune Society?

Request for Information Question:

  • “Talk to representative regarding payment”
  • “Questions about my plan”
  • “Status of refund”

Payments and Charges Question:

  • “My bill”
  • “Wrong amount of purchase”
  • “Non payment”

Product/ Service Question:

  • “Complaint”
  • “Need withdrawal date changed to 30th”
  • “Employee complaint”

Return/ Replace Question:

  • “Replacement card”

Activation/ Cancellation Question:

  • “I canceled my account with Neptune Society weeks back. I was told a few weeks ago my refund info was sent to the corporate office. As of yet I have not received my check. Would you please check the status on this issue please?”

Shipping and Delivery Question:

  • “Missing package”

Cards Question:

  • “Credit card change”

Other Question:

  • “Check that I’m still on the books!!”
  • “Mother's date of death”
  • “Date of mother's death”

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Frequently Asked Questions

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
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The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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